We Support Responsible Gambling | Take a Gamble - Hollywoodbets - Hollywoodbets

 RESPONSIBLE GAMBLING 

Gambling Sensibly

 

We want you to enjoy your visits to Hollywoodbets and part of making it an enjoyable experience lies with you. By staying in control and only betting when deciding to, you can enjoy your experience on our website.

 

If at any point gambling stops becoming fun because you believe your gambling has gone beyond your control or you develop problems related to it, we encourage you to contact our customer support who will be able to assist you by using our experience to support and direct you to find help if you find yourself in difficulty.

 

Tips for betting sensibly:

  • Gambling is a form of entertainment. Sometimes you’ll win and sometimes you’ll lose but treat is as an entertainment expense rather than a way to make money.
  • Only gamble money you can afford to lose. If you win it’s a bonus and if you lose you won’t be left feeling stressed and anxious.
  • Know your limits and be clear about them before you start to gamble. When you reach your limit stop gambling.
  • Take a break. Gambling continuously without taking a break will impact your judgement.
  • Don't gamble when you're upset or depressed.
  • Don't chase losses. Trying to win back lost money by placing bets you can’t afford is a recipe for disaster. Set your limits, stay in control.

 

Problem Gambling

 

Problem gambling is behaviour related to gambling which causes harm to the gambler and those around them. This may include family, friends and others who know them or care for them, such as those they work with. If someone is struggling to control their gambling behaviour it can cause stress, depression, anxiety, they may fall behind at work and worry about money.

 

If someone's gambling is causing any of these affects, it is considered problem gambling.

 

Problem gambling can affect anyone. It can happen at any age, to men or women, and to people from any ethnic background. Studies have shown that you are more likely to develop a problem if you have a family history of problem gambling and if you started gambling at an early age. The physical effects of a gambling problem can be very difficult to see. You are unlikely to know that someone has a gambling problem unless they tell you.

 

Problem Gambling Advice

 

Are you gambling more than you want to? If you feel you have a problem with gambling please visit the GamCare website for help and advice at www.gamcare.org.uk, or contact the GamCare National Helpline on 0808 8020 133. Lines are open from 8am to midnight UK time.

 

The following organisations provide psychological help, professional advice and assistance in dealing with gambling addition:

 

Protecting Children and Young People

 

We recognise that the internet is readily available in many homes, as a result, we must work together to protect children from underage gambling.

 

Tips for protecting children and young people:

  • Keep your username, password and deposit details out of reach.
  • Don't save password or use auto-fill on your computer.
  • Install website blocking software such as NetNannyGamBlock and CyberPatrol.
  • Educate your children about the legality and potential damage of underage gambling if you suspect they might be considering gambling.
  • Limit the amount of time your children spend online.

 

If we have reason to suspect that an account is operated by someone under the age of 18, we reserve the right to suspend the account and request proof of age documentation.

 

Deposit Limits

 

You can set a deposit limit amount per day, week or month to help you control the amount of funds you are allowed to deposit into your betting account.

 

Deposit limits can be implemented in the "My Profile" section under "Limits" or by contacting the customer support team by either email ([email protected]) or live chat.

 

If you request any increase to your deposit limits, the increase will become available after a 24 hour period (known as the 24 hour cooling off period). At the end of the 24 hours your increase in deposit limit will become available.

 

Reality Checks

 

We offer you an opportunity to manage the amount of time spent playing, by setting up a Reality Check on your account. Once you have saved your reality check time, you get a pop-up once this period has come up on the start of a casino session - placing a real money wager. Reality Checks can be set to appear during play by choosing your preferred timeframe between 10 minutes up to 8 hours.

 

The Reality Check facility can be implemented in the "My Profile" section under "Reality Check" or by contacting the customer support team by either email  ([email protected]) or live chat.

 

Time Out

 

Time out is a great tool if you need to take a break from gambling and remove yourself from betting for a short period of time.

 

With time out you are able to take a break from gambling for either 1 day, 1 week, 4 weeks or 6 weeks.

 

When time out is implemented you will no longer be able to strike bets or deposit into your account for the period set.

 

All marketing and promotional e-mails will cease for the chosen duration.

 

Under no circumstance will a player be allowed to lift the time out before the time limit is complete.

 

To take a time out please login to your account. Go to menu option "My Profile". Choose menu option "Time-Out". Choose your required time period. Confirm your time out by choosing from the selected time frames available. Remember to save.

 

Time out can also be provided to you with the assistance of a customer support agent via live chat or email ([email protected]).

 

Self-Exclusion

 

As part of our commitment to responsible gambling below are options you can use to take a longer break from gambling.

 

With self-exclusion you are able to take a break from gambling for either 6 months, 12 months, or 2, 3, 5 years.

 

When self-exclusion is implemented you will no longer be able to strike bets or deposit into your account for the period set.

 

All marketing and promotional e-mails will cease for the chosen duration.

 

Under no circumstance will a player be allowed to lift the self-exclusion before the time limit is complete.

 

To self-exclude please login to your account. Go to menu option "My Profile". Choose menu option "Self-Exclusion". Choose your required time period. Confirm your self-exclusion period by choosing from the selected time frames available. Remember to save.

 

Self-Exclusion can also be provided to you with the assistance of a customer support agent via live chat or email ([email protected]).